Fullscreen Helper Error
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Daniel Miradakis
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Daniel Miradakis
in progress
Daniel Miradakis
Hi Brandon Rudisel, thanks for letting me know! Are you experiencing this popup during the middle of the day, when your slideshows are just running on the TVs on their own, or is this only happening when you open/close the app?
Also, can you email me your log file(s) at daniel@displagent.io?
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Brandon Rudisel
Daniel Miradakis
Given that it seems to be related to FullscreenHelper, I believe this error is occurring during startup, but I am not sure. I have my machines set up to restart daily, which probably causes more problems than it resolves...
I don't have a log for you right now. If this error occurs again, I'll be sure to pass it along to you.
Brandon
Daniel Miradakis
Brandon Rudisel Ah right, ok that makes sense. So basically, your issue is that your machines are configured to startup at the start of the workday, by themselves and without user interaction, but it's messing up the slideshows from starting because of that little popup, is that right? That popup is stopping your slideshows from launching successfully?
I've seen that little error popup on my dev environment sometimes, let me take a look into this and see if I can gracefully handle that error better.
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Brandon Rudisel
Daniel Miradakis
Correct.
Just sent you a log for this error.